marketplace optimization

We know how important reviews are for your Amazon business — they matter to us as well.

After receiving 122 5-Star reviews, we recently received our first bad review. Whether that review makes sense or not (you can judge for yourself), getting great reviews can be the difference between success and failure.

This is what the Amazon leadership has to say about HighFive:

“Save time and money by using an Amazon approved third-party app like HighFive Feedback from the Selling Partner Appstore to automate Amazon email requests for customer reviews from verified purchasers of your product.”
(Email to all US-sellers, January 2023)

While that one bad review hurt our Customer Rating, we encourage you to focus on our 122 5-Star reviews and trust Amazon’s leadership for a review platform you can believe in.

Here’s to you and your success.

~ Joshua Gentine, Co-Founder